Repeat after me – opinions are not defamtory. People are allowed to have negative opinions about you or your business, and they’re allowed to express these opinions on the Internet, regardless of whether or not if hurts your feelz. I bring this up because I saw this in the Everything Attleboro group that kicked me out during the Franklin Baxley debacle (don’t bother kicking out our accounts, we already have a million more in each and every group in New England).
Let’s start by pointing out that his is a stupid complaint and the guy making it is clearly a douchebag. You don’t get to decide what a fair charge on a Sunday is. The market does. If you thought that was too much money you should’ve tried to find another plumber on a Sunday to charge less than $250. Just like when you pay a lawyer, when you pay a plumber you’re paying for the time and money they invested into learning the unique skill set required to solve your problem. The parts don’t cost a lot of money, but everyone who has ever hired a plumber know that getting them in the door does. The guy’s trying to earn a living and run a business. You can kiss my ass if you think I’m coming to your house for anything less than $250 on a Sunday. If Grandpa didn’t wipe his glory hole with paper towels this wouldn’t be a problem in the first place.
But whatever. Everyone who reads a complaint like that knows it’s bullshit, and 99% of the time these people get torn apart in the comments anyway. If this happens to you just ignore it and move on, or maybe even comment about how that’s standard market rate. Whatever you do, don’t do this.
Oh fuck off, and fuck your business too. I so wanted to be on your side for this one. Then you had to go and mention attorneys, screenshots, civil suits, and slander and talk out of your asshole. As someone who has been sued by many, many stupid people who have no idea how defamation works, and who can’t get over the fact that nothing in the First Amendment protects them from having their meaningless feelings hurt, I HATE people who threaten this shit more than life itself. They seek to use our judicial system as a toy to crush free speech rights of private citizens. These Fascists should be called out each and every time they open their mutton munchers when they have no idea what they’re talking about.
I’ll give you some free advice Old Susannah:
- Paying an attorney is a waste of your time and money because you ain’t winning shit.
- There is nothing harder to prove in civil court than defamation because our founding fathers wanted it this way. You have to prove that this guy, a) intentionally and knowingly lied, b) did so with malice, and c) as a direct result of these lies you lost business that you would not have otherwise lost. Do you have screenshots of customers messaging you telling you that they’re not hiring you anymore because they read this idiot’s post? I’m sure you don’t, but let’s assume you do. That’s a good start, but it’s not enough. Do you have proof that he was lying? Nope. He was just complaining that he thought you should charge less. Do you have proof he had any sort of malice while writing this? Nope. He’s an upset customer who has every right to voice his displeasure with the services, or costs of services rendered.
- Slander is oral defamation, not written defamation. The imaginary lawsuit you’re thinking of, which your very real lawyer certainly must’ve told you, was for libel. Libel is written defamation. But again, you were not defamed in any way, shape, or form, so kindly sit down and shut the fuck up.
Other people tried to inform her of this, but she already knew everything anyway.
Legal expert Susannah.
Oh, and according to her “we don’t care about the money part” because they care about what he said in addition to that.
His ENTIRE complaint was about the money charged. At no point in time did he complain that your service sucked.
As it turns out she’s actually the admin of this group, and she posted an update on the rules and regulations to make it clear that no one is allowed to bad mouth a local business in the community Facebook group if her husband owns it.
Hey Brian McDonald, come get your idiot wife away from the computer. The damage done by one old cheap elderly man isn’t nearly as damaging as what she’s doing to your reputation.
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