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A Yelp customer service employee wrote this open letter to Yelp CEO Jeremy Stoppelman in her blog, and it has gone viral. The woman, known as Talia Jane, is apparently upset that her boss doesn’t pay her enough to keep up with the cost of living in the Bay Area – the most expensive part of the country to live in. After she wrote the blog it was shared thousands of times on social media, and she was quickly fired by Yelp, because that’s how things work in the real world. Her post perfectly describes the delusional mentality of millennials who think the world owes them something, instead of the other way around. Let’s take a look. Her idiotic ramblings are in italics and our rational commentary follows in bold.
When I was a kid, back in the 90s when Spice Girls and owning a pager were #goals, I dreamed of having a car and a credit card and my own apartment. I told my 8-year old self, This is what it means to be an adult. Now, seventeen years later, I have those things. But boy did I not anticipate a decade and a half ago that a car and a credit card and an apartment would all be symbols of stress, not success.
First of all, anyone who writes an open letter is by definition a huge buttnut. Oh, you mean life as an adult isn’t exactly how you pictured it when you were 8 years old? Mind blown!!
I left college, having majored in English literature, with a dream to work in media.
Ding, ding, ding!!! We found the problem – you majored in English Lit. Because what employer isn’t looking to hire someone who can compare and contrast their favorite Bronte sisters. But like, what was the plan after college? Work in media? That’s not a plan. That’s just a vague phrase you threw together.
It was either that or go to law school. Or become a teacher.
God forbid you become a teacher. That’s so below you.
I also desperately needed to leave where I was living — I could get into the details of why, but to sum up: I wanted to die every single day of my life and it took me several years to realize it was because of the environment I was in.
Oh you poor thing. It must’ve been so harsh living in a place that wasn’t as hip as San Francisco. When you graduate from college you’re supposed to get a glamorous job working in the big city. Because you’re entitled to it.
Coming out of college without much more than freelancing and tutoring under my belt, I felt it was fair that I start out working in the customer support section of Yelp/Eat24 before I’d be qualified to transfer to media.
Well, I’m glad she agrees that this was fair. Because her opinion of what is and isn’t fair matters.
Then, after I had moved and got firmly stuck in this apartment with this debt, I was told I’d have to work in support for an entire year before I would be able to move to a different department.
Holy smokes!!! Say it ain’t so Talia Jane!! You had to work in a shitty job for a whole YEAR?? Like, 365 days? At least it wasn’t a leap year!! Or was it?? Madness!!
A whole year answering calls and talking to customers just for the hope that someday I’d be able to make memes and twitter jokes about food. If you follow me on twitter, which you don’t, you’d know that these are things I already do.
You’re right girl!! Everyone who graduates from college with a degree in English Lit has a right to a job tweeting out memes about food.
So here I am, 25-years old, balancing all sorts of debt and trying to pave a life for myself that doesn’t involve crying in the bathtub every week.
A 25 year old balancing debt and struggling to make ends meet? In America??? What kind of third world insanity is this??
Every single one of my coworkers is struggling. They’re taking side jobs, they’re living at home.
Side jobs? Living at home? What’s up with all this personal responsibility? That’s crazy talk. When will Talia ever have time to take a dump selfie if she has to get a second job?
One of them started a GoFundMe because she couldn’t pay her rent. She ended up leaving the company and moving east, somewhere the minimum wage could double as a living wage.
HAHAHHAHAHAHAHAHAHAHAH!!!! She sounds like a winner!!
Another wrote on those neat whiteboards we’ve got on every floor begging for help because he was bound to be homeless in two weeks. Fortunately, someone helped him out.
Oh you poor things. Where will he charge his iPad if he’s homeless? This is bonkers!!
Another guy who got hired, and ultimately let go, was undoubtedly homeless. He brought a big bag with him and stocked up on all those snacks you make sure are on every floor (except on the weekends when the customer support team is working, because we’re what makes Eat24 24-hours, 7 days a week but the team who comes to stock up those snacks in the early hours during my shift are only there Mondays through Fridays, excluding holidays. They get holidays and weekends off! Can you imagine?). By and large, our floor pummels through those snacks the fastest and has to roam other floors to find something to eat. Is it because we’re gluttons? Maybe. If you starve a pack of wolves and toss them a single steak, will they rip each other to shreds fighting over it? Definitely.
Hold on a second. Yelp gives their employees free snacks?? And she’s bitching about her job?? Do you understand what I would’ve done for a job with free snacks?
I haven’t bought groceries since I started this job. Not because I’m lazy, but because I got this ten pound bag of rice before I moved here and my meals at home (including the one I’m having as I write this) consist, by and large, of that. Because I can’t afford to buy groceries. Bread is a luxury to me, even though you’ve got a whole fridge full of it on the 8th floor. But we’re not allowed to take any of that home because it’s for at-work eating. Of which I do a lot.
Here’s the thing Talia, I wanna believe you. I really do. But according to your publicly viewable Twitter, you eat out and cook a lot nicer food then we ever eat in the Turtleboy household all the time:
And if you can’t afford to buy groceries, then why do you shop at Trader Joes? Don’t they sell groceries there?
But please, tell me more about how bread is a luxury for you. It seems like you’re really struggling.
Let’s talk about those benefits, though. They’re great. I’ve got vision, dental, the normal health insurance stuff — and as far as I can tell, I don’t have to pay for any of it! Except the copays. $20 to see a doctor or get an eye exam or see a therapist or get medication. Twenty bucks each is pretty neat, if spending twenty dollars didn’t determine whether or not you could afford to get to work the next week.
Wait a minute, wait a minute. So not only do you get free snacks at work, you also get FULL health insurance? Yelp pays 100% of your health insurance and doesn’t require ANY employee contributions? This is the greatest job I’ve ever heard of. You realize that those teachers that you demeaned earlier on have to fight tooth and nail to pay 25% of their health insurance plans right? Others in the private sector pay significantly more. That can get a little pricey. Oh yea, and the plans they have, just like every other health insurance plan, generally comes with automatic copays of $20. But please, tell me more about how tough you have it at Yelp. It sounds unbearable!!
Speaking of that whole training thing, do you know what the average retention rate of your lowest employees (like myself) are? Because I haven’t been here very long, but it seems like every week the faces change.
You mean to tell me that people working in entry level jobs don’t stay there for very long? That’s crazy talk!! The whole point of entry level positions is to stay there and never advance. LOL. This is the mentality of people who think the minimum wage should be $15 an hour. The thing minimum wags jobs are the end instead of the beginning. I guess it’s not surprising that Talia feels this way. She’s party of this generation that actually thinks socialism is a real thing that works.
Will you pay my phone bill for me? I just got a text from T-Mobile telling me my bill is due. I got paid yesterday ($733.24, bi-weekly) but I have to save as much of that as possible to pay my rent ($1245) for my apartment that’s 30 miles away from work because it was the cheapest place I could find that had access to the train, which costs me $5.65 one way to get to work. That’s $11.30 a day, by the way. I make $8.15 an hour after taxes. I also have to pay my gas and electric bill. Last month it was $120. According to the infograph on PG&E’s website, that cost was because I used my heater. I’ve since stopped using my heater. Have you ever slept fully clothed under several blankets just so you don’t get a cold and have to miss work? Have you ever drank a liter of water before going to bed so you could fall asleep without waking up a few hours later with stomach pains because the last time you ate was at work? I woke up today with stomach pains. I made myself a bowl of rice.
So let me get this straight. You purposely chose to live in an apartment, BY YOURSELF, where rent is more than my mortgage. And you did so knowing that you would be working in a minimum wage job. That sounds like a GREAT plan. What could possibly go wrong? And now you have to turn the heat down once in a while and put on a hoodie when it’s cold? In America?? What kind of third world bullshit is that??
Hey Talia, here’s an idea. Maybe find a roommate on Craigslist, or move in with one of your coworkers. That will cut your rent in half. Then instead of turning the heat down, stop spending money on vodka, bourbon, and maybe unplug a couple of things in your kitchen:
Should I sell my car? It’s not my car, actually, it’s my grandpa’s. But the back left tire is flat and the front right headlight is out and the registration is due to be renewed in April and I already know I can’t afford any of that. I haven’t even gotten an oil change since I started this job (in August).
Wait, she doesn’t have a car payment??? She got a free car??? How much free shit does this girl get? Free snacks at work, free healthcare, and a free car. I’d give my right nut for all that free shit. But please, tell me how you can’t afford a $20 oil change when you’re going out for milkshakes and stuffing your face with pringles:
I suggested that Eat24 offer a matching donation with customers where they can choose a donation amount during checkout and Eat24/Yelp would match it and donate those profits to a national food program.
As an entry level employee, the company values your suggestions. It definitely matters what you think. Definitely.
Maybe instead, you can let customers choose a donation amount during checkout and divide those proceeds among your employees….
Oh yea, let’s encourage paying customers to donate to the Talia fund because she wants to live by herself in the most expensive part of the country while being paid minimum wage.
…..who spend more than 60% of their income on rent? The ideal percent is 30%. As I said, I spend 80%. What do you spend 80% of your income on? I hear your net worth is somewhere between $111 million and $222 million. That’s a whole lotta rice.
See that right there? This mentality is so prevalent amongst the feel the Bern crowd. Newsflash Talia – it doesn’t matter what he makes. He’s earned every penny of it because he started an extremely successful company that provides a service that is in high enough demand to create that sort of revenue. You do a job that any idiot with a GED can do. You have no value and you provide no utility to the company.
According to this website, you’ve got a pretty nice house in the east bay. Have you ever been stranded inside a CVS because you can’t afford to get to work? How much do you pay your gardeners to keep that lawn and lovely backyard looking so neat?
It’s shocking that she’s a lonely, single cat woman isn’t it?
UPDATE: As of 5:43pm PST, I have been officially let go from the company. This was entirely unplanned (but I guess not completely unexpected?) but any help until I find new employment would be extremely appreciated. My PayPal is paypal.me/taliajane, my Venmo is taliajane (no hyphen). Square Cash is cash.me/$TaliaJane. Thank you so much for helping my story be heard.
Jesus H. Christ. This is what this generation of morons thinks you’re supposed to do when you lose your job because you took a public dump on your boss who gave you free health insurance? Beg people to send money to your PayPal? LOL. They really have zero shame. Hey, it’s a lot easier than taking personal responsibility, or budgeting your money better. Now that she doesn’t have a job I guess she’ll just have to leech off the taxpayers with government healthcare instead.
For all you millennials out there, let me tell you something that no one has apparently ever told you before – you don’t get trophies for trying your best. You are entitled to nothing. Your English Lit degree is useless. Nothing you learned about in college was real. No job is below you, because you are a nobody and you are worth nothing. Tweeting memes isn’t a real job.
It doesn’t mean there isn’t a light at the end of the tunnel. This is America and there are a billion different ways to make a living. Turtleboy writes a Goddamn BLOG for crying out loud. This pays our bills because there is a demand for it. People wanted hot takes so we gave it to them. The CEO of Yelp did the same thing – he supplied a demand. Instead of whining about the things that successful people aren’t giving you, perhaps you should figure out a way to make yourself a valuable commodity that is actually worth something.
Welcome to reality.
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